All items from Kashmina should arrive in perfect condition. If you receive a defective or incorrectly manufactured product, you’re entitled to a replacement. Please contact our customer service using the form on this page as soon as possible, and no later than 14 days after receiving your order.
To help us resolve the issue quickly, please include:
1–3 photos showing the damage
Your order number
A brief description of the problem
Once we’ve reviewed your submission, we’ll get back to you promptly 🤍